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Privacy policy

This policy explains how HZBCare Private Limited handles information submitted through this website and how product data responsibilities are established with customers.

HZBCare

Plain-language terms for a product handling sensitive employee information.

1. Information submitted on this website

When you use the contact or signup form, we collect the information you provide, such as your name, work email, company, role, employee count, current HR setup, and stated requirements. We also process basic request metadata needed to protect the forms and deliver the inquiry.

2. Why we use this information

Website inquiry information is used to respond to your request, understand relevant HZBCare requirements, prepare an account or demonstration discussion, maintain a record of business communication, and protect the forms from misuse. We do not use inquiry details to make decisions about employees.

3. Email delivery

Form submissions may be delivered through Brevo as an email service provider. The data sent is limited to the inquiry content required for HZBCare to respond. Account credentials should never be entered into a public inquiry form.

4. Product employee data

When an organization uses HZBCare for employee records, hiring, payroll workflows, performance, compliance, or retention signals, that organization determines the purpose and lawful basis for processing. The applicable agreement defines roles, enabled data, access, retention, export, deletion, hosting, and approved subprocessors.

5. Sensitive HR information

Salary information, identity documents, performance material, and retention-related signals require restricted access. Product configurations are designed to scope access by responsibility. Customers remain responsible for assigning appropriate roles and reviewing permissions.

6. Retention and deletion

Website inquiries are retained only for legitimate business follow-up, account preparation, security, and record-keeping needs. Product retention is configured according to contractual scope and customer requirements. Valid deletion or access requests are assessed against legal and contractual obligations.

7. Sharing

We do not sell personal information. Information may be shared with service providers needed to host, secure, support, or deliver HZBCare, subject to appropriate restrictions, or where disclosure is legally required.

8. Your choices

You may ask about personal information submitted through this website, request correction, or raise a deletion concern using the Contact page. Requests involving employee product records should usually be directed first to the employer that controls those records.

9. Security and change

We apply safeguards appropriate to the relevant environment and improve them as the service develops. No transmission or storage method is risk-free. Material changes to this policy will be presented on this page without rewriting past practices as if they always applied.

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